Saturday , January 23 2021

Are you an Android user? Be careful because I missed WhatsApp messages

WhatsApp It has become the first choice for thousands of people all over the world to get in touch with other people. Thanks to the fact that the application offers several options, users have multiple resources (audios, videos, gif, files and images) to communicate with someone.

However, the disclosed message company a story that did not fall well among its users, and is that from Monday November 12 people who have a cell phone with Android could lose all their messages.

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Through a statement, the company indicated that from that date on WhatsApp backups that are not stored in the cloud, could be lost.

This decision is due to an agreement agreed between WhatsApp and Google which allows all the chats, photos and videos sent through the application to be stored through Drive, the file storage service, without consuming space in the Google account.

The problem for those who have their mobile phones Android system is that WhatsApp backups that were not updated for more than a year will be automatically removed from Google Drive storage.

"You can save your messages and your media files in Google Drive so that it changes to another Android phone or acquires a new one, you can transfer them"Said the company.

Read also: Instagram already has voice notes in the chats, the style of WhatsApp

The company also recommended Connect your phone to a Wi-Fi network before backing up to Drive since the file can vary in size and consume a large amount of mobile data, generating additional fees from the mobile operator.

How to avoid losing all messages?

To create a backup on Google Drive, follow these steps:

-Abra WhatsApp.

-Press the menu button> Settings> Chats> Backup.

Cover Save in Google Drive and select the frequency with which you want to save the backup copies.

-Select the Google account that you want to use to save your backup. If you do not have a Google account, click Add Account. Do not forget the username and password of your Google account.

-Tap Save using to select the network that you want to use to save the backup copies. Remember that saving backups using mobile data can increase data consumption and thus generate additional costs.

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You also have the option to save your chats manually in Google Drive at any time:

-Abra WhatsApp.

-Press the menu button> Settings> Chats> Backup.

-Tap SAVE to start the process of saving the backup. This process may take a few minutes.

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